Everything went smooth considering, even when there was a hiccup Matt managed and resolved prior to contacting us. This way, he presented the problem and an equally acceptable solution at same time... when he could have easily put the problem solving to us. Matt was a pleasure to work with
I am not a happy camper. I had a transmission flush done with 7500 Miles because there was a problem with shifting in to different gears. Now I have a major leak. I have to call tomorrow 3-11-19 to get this serious problem fixed. It is for me 70 Miles round trip. I hope Conley Buick can stand good for this inconvenience.
Hi, it's upsetting to hear that your experience was anything but stellar. When you have an opportunity, please reach out to us at (941) 462-2345 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Many of our friends and neighbors have complimented us on our new Cascada, and we’ve told them about our positive experience at your dealership. Paul Donnelly kept in touch with us over a period of time and helped build a relationship. Jeanette Billings was very knowledgeable and informative. Upon delivery, she took professional pride in making sure she introduced us to the many features of our new vehicle. She spent time with us clearing explaining and showing us what we needed to know. It was evident that she cared and wanted us to get off to a good start. And we really appreciated it! We’ll highly recommend Conley Buick GMC!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
I brought my car in for a couple of reasons. 1) The engine light was on. 2) The transmission was revving higher in 1st and 2nd gear. The engine light problem got solved but the high revving did not. I noticed transmission fluid leaking on to the cars frame and called the service center back. I was told they didn't check out the transmission. Why not?? That was one of the reasons I brought it in. and it is covered under my warranty. No way to do business, I paid the 250.00 deductible and got 1/2 the work done
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (941) 462-2345 to discuss your concerns, as your satisfaction is of utmost importance to us.