I leased a new Buick Enclave Essence on August 8, 2018 in Pittsburgh, PA. I received a call from Cochran Buick/GMC last week informing me that my OnStar service produced an alert that an oil change was due. My wife and I winter in Florida, so I thought I'd need to pay for my oil change. I was pleasantly surprised and am very satisfied that Conley Buick/GMC honored my free oil change and tire rotation.
Everything went smooth considering, even when there was a hiccup Matt managed and resolved prior to contacting us. This way, he presented the problem and an equally acceptable solution at same time... when he could have easily put the problem solving to us. Matt was a pleasure to work with