Our Reviews

They got me in and out and did an excellent job

Quick and seamless

I started over the phone and was able to get it done in one visit

Great service getting Nick Alvarez back was the best. He really knows how to treat customers.

Besides the work being done properly and in a timely fashion, I also witnessed the tech wiping smudges and fingerprints from around the hood and fender area. Job well done.

Great experience

Explained the problem and fixed it

⭐️⭐️⭐️⭐️⭐️ "I had an excellent experience at Conley Buick GMC’s service department. Tony Deltufo was my service advisor, and he went above and beyond to make sure everything was handled smoothly. He was professional, courteous, and kept me updated throughout the process. Tony explained everything clearly, answered all my questions, and made me feel confident that my vehicle was in good hands. I really appreciate the outstanding customer service and will definitely return for future service needs. Highly recommend Tony and the Conley Buick GMC team!"

Good job, as always, but in waiting room for 3 1/2 hours without update is unsatisfactory.

Service team wag good.

I called yesterday about a sensor, and they told me to come in and they would fix it that day which was great was looking around the lot and to a price on a demo there however when I was told that when one sensor goes they usually have all of the go because they are sync up with each other and that concerns me a lot you are not out of the running however I really like the GMC product but thinking about looking in another direction

Great service.

Great friendly

Richie Averill made this the smoothest car purchase we ever had! We plan on recommending and coming back to Richie for all of our purchases!

Great fast and friendly service.

Adviser was pleasant and she was very helpful. Service on vehicle done in a timely manner.

Disappointing compared from services past. The service writers were very welcoming and pleasant as usual, thank-you. When leaving we did notice the plastic bag that I had put the key to the locking hubs was lying in the passengers seat, but did not have the hub key in it. Service noticed that we were looking for something and came out to ask us if anything was wrong. They went back in and said that they had found it on a shelf in the service bay. The challenge was after rotating the wheels and tires miles after we left Conley, I felt to check the tire pressure on the dash readout and they let the 80 pounds out of the rear tires while rotating them and put the front wheels on rear without proper air pressure for the back. Drove into Costco to get air at their air station and realized that their service bays were closed for the day. They must have turned off their compressor inside and it took over 20 minutes to reach 80 pounds of pressure by apparently using the air in their compressor tank inside. Barely got to correct pressure on the second tire. An inconvenience, but always a solution. PLEASE take a moment while giving yourselves over to detail with the small things that can become bigger things later if overlooked. Like for example a wise carpenter, "measure twice, cut once" to be accurate. We pull a 5th wheel throughout the country and tire pressure is very important to check continually. Please do the same...

Very helpful and courteous

The truck, purchase, price and over all purchase experience was exceptional. However, I attempted to have service done on the truck twice. Both times I made multiple calls to the service department with no answer. Every time I left messages and even called the sales floor and left messages and never received a call back. I picked up an extended warranty upon purchase which has me concerned with the lack of communication. If this review was solely based on the purchase it would have been a five star experience. Unfortunately, I had to use an outside mechanic. I would have preferred using the dealer I bought it from.

Always takes great care w every detail needed great customer service

Our salesman Richie was very knowledgable and efficient throughout the buying process. Conley his co-worker was also very knowledgeable and helped out in answering questions before our purchase.

Oil change and tire rotation so not much to comment on

Conley has a winner with your service writer Frank. Frank went above and beyond diagnosing my 2025 Encore's problems and then getting me a vehicle to drive delivered to my house. Frank is friendly, knowledgeable and helpful. In fact your entire dealership is that way. It was a pleasure doing business with Conley.

I was immediately greeted upon pulling into the service area. Lyndrick was personable and professional. My Yukon was immediately taken to the service bay and two hours later and the service was completed.

choosing Conley Buick GMC for my vehicle purchase was a good choice. my sale's person James Houser is the best. conley buick gmc made a good choice in hiring (JAMES HOUSER) also it was a pleasure to meet MIKE MCDONALD sales manager. after i made my purchase! Thank you!, tony cucchiara

Website service contact worthless. Never got call back.

This was truly a great buying experience. No hassle or pressure techniques. Mike was a great sales associate and Josh easily closed the deal in finance with a smooth, streamlined process that was easy to see and navigate. You should consider Conely GMC when looking to purchase vehicle.

Poor communication with service Staff. Requested warranty work not provided. Bad part will fail in future.

I had a great experience working with Jose in the service department at Conley Buick GMC in Bradenton. From the moment I arrived, he was friendly, professional, and made sure I felt well taken care of. Jose explained everything clearly, kept me updated throughout the process, and ensured my vehicle was serviced quickly and correctly. It’s refreshing to work with someone who truly cares about customer satisfaction and goes above and beyond to make the experience smooth and stress-free. I highly recommend asking for Jose if you’re bringing your vehicle in, he made the whole process easy and enjoyable!

Efficient experience. Dennis was a pleasure to work with throughout.

James went above and beyond to bring us our new Enclave Avenir.

My truck door was dented while Conley held it overnite. The spot specialist was in 5 days later and did a perfect repair!

It took almost 4 weeks to get a appointment for a check engine light. It didn't get fixed on the first trip. I brought it back in you had to erder a part and would need to keep it for two days. I left it Thursday and was supposed to pick it up Monday when i came to pick it up it wasn't ready had to leave it another day. I'm not very happy with that I had a appointment that was worthless. If service after the sell is like this im not sure I'll buy another vehicle there

They left loose parts now I have to take another day off to take it back

Nick is awesome

Smooth👌

It was great. No pressure. Excellent service.

Dropped off at 810am on a Saturday. Was checked in by 820am. Left the dealer. Was called about 945am it was all done.

Good

The service manager was incredible. They fulfilled their committed to time frame.

Fast and friendly service

This is going to be a bit of a long review so if you want the cliff notes here at the Cliff-notes: I will not be returning back to this dealership due to issues with communication and perceived deception. If you want to hear the full story, here we go. Went in for an oil change and to have one of my door locks looked at. Was supposed to see Tony who wasn’t in so Lyn took care of me. I came in with my father who has pain sitting in hard chairs for too long so I asked to be notified about the issue with the door lock before the oil change was done so I knew if I wanted to sit through the oil change or leave the car there so it could be repaired. I wasn’t notified so I followed up about an hour later and Lyn could not find my car nor could he find the person who was working on my car. I heard a few different excuses: he might be taking it for a test drive (which I thought was interesting, since typically that is not needed for an oil change or the issue that I had with my door). Someone else said he may have gone to lunch, which made me assume he may have gone to lunch with my car. Lyn said he would let me know when he found my car and the person working on it. About 45 minutes later I came back out to check and Lyn said that the issue was in the process of being diagnosed. Sometime later, he let me know what the issue was, that they didn’t have the part, and that it would be in by Wednesday. I asked for the price and he had no idea. I wanted to get my dad out of there so I said “can you call me with the price or get it to me within the next few minutes?” Lyn said he would call me. We left the car at the dealership thinking it would be a quick and affordable fix. I didn’t get the price until yesterday morning around 8 o’clock. It was more than I was willing to spend at the moment so I said I would need to think about it and I would be there this afternoon to pick up my car. When we got to the dealership I chatted with the service manager, Nick just to go over the experience. I’ve worked in customer service, so I know if someone kindly expresses how their experience was, it can help with training. As I was talking to Nick, Lyn walked up and let Nick know that they had somehow gotten the part already and put the part into my car. As you would imagine I wasn’t happy, but I was still nice about it and said “I’m going to need some sort of discount if I’m going to be paying for this.”Ended up sitting in the waiting room for another hour and a half. In that time I found out that if they work on your car and you did not authorize them to do so that is technically illegal. I wasn’t planning to take legal action, but it was good info to have. Tony, who was originally supposed to be helping me, but was not in on Monday, came in and said that they were trying to come to an agreement as to what I would be paying for the service. I noted to him, kindly, that I was aware that it was illegal for them to do work on my car without my authorization so I wanted to pay the least amount possible. Tony came back about 15 minutes later and told me that he was only gonna charge me for the oil change and he would let the managers figure out what they wanted to do with the car part but I would be able to leave. Now, I may have just assumed here, but from that conversation, it was my understanding that the door was fixed and I wouldn’t have to pay for it. This seemed like the right thing to do, but I also knew that it was generous of them to pay for it so I was extremely thankful. I paid for the oil change and got to my car and realized that the lock still didn’t work. It seems while they were having me wait, they put the old part back in. I honestly wouldn’t have even written this review if they had just been open and told me that. But they left that information out. I approached Tony after to let him know and he put his hands up and said “I don’t know, I wasn’t part of that” trying to protect his 5-star review he asked me for. But I know he was part of that as he was the one who Nick had working with GMC while Nick was in an interview and the one who came out to tell me about pricing. I found this very deceptive; therefore, I’m not giving 5-stars and writing this review. My Buick has had several issues with it since purchasing it in 2018 from this dealership. It will be the last Buick I ever buy and I hope this review helps with training with transparency and communication with their customers. In the end, I got an oil change and hours of driving time, missed work, pain (on my father’s behalf), and waiting. The oil change seems to have been efficient!

Great experience

Everything was great

4th maybe 5th trip in for the same. problem. I keep telling the maintenance department how to fix the problem, but not yet have I got my request nor fix!! Don't do to Conley I have trying many times! Just might be bad experiece on my part, but they will do listen to me on what needs to be replaced!! I'M DONE with them!!

Trying to charge for a drain plug for a warrantied oil change. Real cute.

Good

We always have a good experience with the Conley people they are always honest and very helpful. The Salesman ( Angel ) was very knowledgable and helpful showing me around the lot to find the right vehicle . He went out of his way to make my buying experience easy , fast and informative without any typical sales pressure . Having a good product line and selection was the key to making my decision to switch back to an American truck . I really like the quality of the GMC Sierra and hope I will have many more great years with my new truck .

Friendly and timely service!

Lyn Brown, my Service Advisor, was very helpful communicating progress and making sure my warranty coverage was handled correctly. I’ve had him on several visits and he’s always helpful.

Great service

Buying process was very easy, and we were offered a fair value for our trade in. James, our salesman, was excellent and even stayed late for us after we got caught heavy traffic delays trying to get to the dealership. His customer service went above and beyond. The experience is always exceptional and is the reason we travel three hours and have purchased three vehicles from them.

Lyn Was a big help very professional & Make sure the Job is done

still waiting for new windshield. new car had damage.

Fast service. Nice people.

The service advisor Lyn was awesome.

The best every time

Service guy was great - but the transmission issue is still not fixed

Mike and Jay were great! Same day in and out truck purchase was smooth and overall a great experience.

Great experience, would recommend

Great job thank you!

Everything was done professionally and in a timely manner. Jake service manager was very helpful and explane things that I understand it.

Wonderful

Na

Well I paid to have all 4 censors replaced in my tires and today the tire icon came on again not sure if they really got replaced is my concern

See the letter I sent to “service manager”!

My salesman, Jeff Wells went above and beyond on this deal. I have already recommended Conley Buick GMC to many of my friends and family.

It took over an hour to tell me the recall part was not available for an appointment I made 3 weeks ago.

I signed up online using the Conley GMC Appointment app. The app provides various appointment time slots. I selected one for the afternoon (PM). Unfortunately the app placed my appointment at 1:20 in the morning (AM). So I caught this and made the correction on my calendar, however in their system the PM time was correct. The oil change and tire rotation service went smoothly. I was checked in by the Service Manager from Subaru dealership (part of Conley family business) due to absence of regular service advisor. I believe her name was April or Ariel. She did a great job, was very courteous and professional. A real asset to Conley.

This is my second vehicle from this dealership and they have always been great

The buying experience was good right up until the day I came back to pick up the brand new truck. The 2nd set of keys were missing and all the GMC owners manuals were missing. The sales person was more in interseted in a presuing another customer and told me to "talk to another sales person" .Finally the General Manager got involved and promised me they would take care of the issues. He gave me his own personal manuals and I left. Two days later the second key set arrived at my home. The following week I called the General Manager and advised him that I had mailed his manuals back to him. He assured me that replacement manuals will be sent to me. The next day a representive from the dealership called and said he was taking care of the missing manuals. Hopefully they will do as they promised.

Excellent sales person and experience

Frank was great. Excellent communication. So much better than my last visit!

I did not have an appointment and was there maybe 40 minutes. They got me in and out.

Oil change tire rotation

Great experience. Cody and Mike made it easy.

I have been owning/driving Buicks for 60 years and will certainly continue to do so -- with CONLEY'S excellent service (I'm only 92!).

My salesman is James and there’s nothing you wouldn’t do to make sure I had a positive experience with the dealership

Nick, your service manager was awesome. he made me want to come back to Conley. I wish all of your service managers were half as nice. Thank you ,

Continuing great service!

I made an appointment online and then went to drop off my truck. The tech who met me as I pulled in was kind and helpful. She checked me in quickly and I was on my

Each employee we worked with was very happy to be at Conley. They expressed gratitude for the way the company was run and their interaction with management.

The communication was non existent. I had to send my car back 3 times and still don’t have a solution. Worked with 3 different advisors and was told by Tony that he “couldn’t coach me on what to say to get repairs done and that I just needed to know myself”. Then I was switched to the service manager nick who I called almost every day and he was “in meetings but he’ll call you back” and every day I NEVER heard back. This was such a terrible experience and I will NEVER come back to this dealership. In the end I received my car back with the issue still happening but they don’t seem to care. I have young children now in an unsafe car. To say I’m disappointed would be an understatement. I purchased my car from this dealership and had a great experience and then to come back for service was terrible. Also the way Tony speaks to customers is degrading and insulting. We were also told that it’s just the way that he comes off. I have worked in customer service since I was 16 and could not believe that his behavior was just excused. I could keep going with how terrible this experience was.

Friendly, timely, fair.

5 star service

Everyone I worked with was very professional and very helping. I worked with Jay, Kyle, and Josh. All three were great to work with

Nick is awesome hr always help me when i bring my truck in and make sure that I am satisfied when I leave with my truck Thanks Nick u rock he also have great customer services

I’m always happy with the service and everyone is very nice. I wish it didn’t take 2 hours for an oil change though. It does make you want to just go to the drive in places because who has time to sit for 2 hours for an oil change.

Great people

No problem, quick and easy

My GMC Acadia was scheduled for service to have the gas line replaced because of a recall when we took it to Conley dealership and when we got there they said that they did not have the part Even though we got emails confirmation that they got the part and scheduled time I waited a few day for a call back from Conley but no call So I called and spoke to DOUG WRIGHT who is the Service Director he sorted out the misunderstanding and got my suv in ASAP and i really appreciated that Thank you Doug Hannifer Mannan I T

Listened to the issue, addressed it immediately and completed the task quickly!

The service advisors were very informative! The technicians did an awesome job as well!

Friendly staff, efficient and professional!

They were so nice to me and treated me with respect kindness

Quick service

It WAS EASY AS i JUST SET AND WAINTED AND SOON YOU HAD FINISHED, tHANKS,

Took care of my recall. No issues.

Rich Averill was great to work with on the purchase of my 2025 GMC 2500HD Denali Ultimate and again when I traded my 2500HD with 1,400 miles on it for a 3500HD Denali Ultimate so I could tow a larger 5th wheel travel trailer. Both deliveries were as agreed on and paperwork was completed in approx 15 minutes. It was a real pleasure working with Rich!

Great job.

Good Service

Was very happy with the people involved

Always great service

I have serviced both purchased my AT4 and Yukon at this location. Service staff are friendly but forget to call back with updates when they say they will call, they work with you on trying to get warranty coverage which I appreciate, however, every single time I get my Yukon back it is filthy. Grease stains on the floorboards and door, dirty hand prints all over. There was no consideration from the tech to try and prevent staining, and no consideration to clean up after. I have pictures if a manager is interested they can call me, this has been multiple times unfortunately.

Great deals and even better customer service!

Best people person Jeff ❤️

business was conducted on line and the staff was very helpful

Salesman Angel Rodriguez was exceptional

James was so nice and hard working and it makes a difference

Great

Finished everything timely, very friendly and courteous staff

I brought my car in to be fix and when i got my car back after having to leave it for 24 hours and i was left with no vechicle my car was doing the same exact thing it was doing from what buick suppose to had fix so i had to bring my car back in and i was told that i haf to pay ovet 1100 dollars for something that wss suppose to be fix fom the first time that i had to pay 750 dollars for so I told them I need to speak with someone higher up regarding my vechile and i spoke with Doug and explain to him what happen and he told me he will look into it and he did and took real good care of me and i wsnt to Thank Mr Doug for everything he did for me cause I am a very loyalty customer to Buick i always get my car service there and I also bought my last 2 vechiles from Buick. Doug also called me back to make sure everything was going good with my vehicle. Mr Doug is the best and he is a man of his word Buick need more people like him Thank you again Mr Doug

Tony was great. Helpful and keeping me informed.

Always friendly and get the job done

I had an 11am appt. I called around 9:15 am asked if I can come earlier. I was told yes not busy at this moment. I was there for a tire sensor replace. Which I have had their before. This visit took 2 hours longer then when I had 2 sensor replace. Also I always make my appt. During the week and around 4:30pm. Which of course you had no availability. So yes this is not the first time I'm disappointed with wait time.

They answered all my questions and took good care of me and my car. Always satisfied when coming here.

110% service

Your service person Sandy was very helpful . From start to finish was very professional.

They didn’t tell us when we scheduled that you guys were having your Thanksgiving meal from 11 to one. We drop the car off at 11:15 and did not get it back till 230. And when I spend over $1500 I expect to have the tire pressure less than 5 pounds apart. Had a tire at 35 and one at 41.! we make the drive from south of Riverview because we’ve always been happy here, the dealership in TAMPA is closer and tried it once and won’t go back. And we just checked the oil and we are a quart low. So I’ve been very unhappy with this service.

Experience was hands-down, a great one. Service manager Nick and Lyn was absolutely amazing. Gave me updates on my truck and had it finished on time.

Lyn was an amazing help in getting the service done. The emission system failure had me in limp and I was moving in 4 days and was stranded. Fortunately he was able to expedite and allow me to move as planned and not be stuck without a vehicle.

It was the easiest and most pleasant car purchase ever. All staff were fantastic

Fast got me in and out and everyone was very polite

JJ and Josh were professional and pleasant to work with. Purchasing a new vehicle can be stressful but instead JJ addressed all of our needs including which vehicle had all the features that we were looking for. We were also happy with the way they handled the financial negotiations. The experience was a 5 star!

They were ready for me when I got there. Had the service done in an hour and fifteen minutes. I don't know that they addressed the problem with the mirror, but that wasn't on the original plan. I did not care for the guy that tried to sell me wipers, alignment, and a fuel injection service. Very irritated with that process. If I have to deal with him again, he will not like my responses.

Angel was phenomenal. I would highly recommend anyone that is looking to buy a new vehicle to work with him.

We had an oil change, tire rotation and engine filter changed. We we pick it up we noticed damage to the drive side finder above the front wheel.

Everything was on time and fast. Guys were great

Good service, didn't try to sell me anything I didn't need

Fantastic start to finish!

Easy to work with and no hidden fees! Highly recommend Angel

AWESOME

Everyone is in such a great mood & seem happy to be doing what they are doing.

Easy to get a problem fixed

Drive up service was great

Great people, great service

Another great experience with the staff at Conley Country. From Nico, Jose and the rest thank you very much.

Never before have I been so impressed. The staff is helpful and attentive. I wish I could do all my shopping at Conley.

First. Not offering a loaner or a ride home for a recall is ludicrous. Second. Not contacting your customer when service is complete is totally unacceptable. Finally. $ 100 plus tax is too much for oil change and filter.

Service was excellent! They were quick to get our service done! It was a very pleasant experience at your dealership service department!!

Blake Karas and Cara did an outstanding job of helping me trade in my 2023 GMC Terrain for a 2026 model. I will definitely return to the Conley dealership when my new lease is up and lease what will be my 4th vehicle from this dealership. They have their act together!

Professional but also personal service

2nd truck I purchase at Conley dealing with Jay Berham. I live in Miami and his service and professionalism is excellent. I will keep on purchasing from him and referring him more customers.

Service was excellent. Thank you!

Much better service turnaround then past visits. May return again for the next service on the GMC truck. Past service visits would have me waiting (4), FOUR hours just for a normal service visit. Keep up the good work.

Jose did a great job! Good communication and a reasonable amount of time. I would recommend this dealership for your service needs.

Friendly, professional and courteous staff.

Easy to work with and got a great year end discount!

Recently moved from another state to Bradenton, FL. Was in need of second car. My Wife and I visited 6 dealerships in the area and landed at conley. The Salesman Andrew was great and I can't say enough about the finance manager. I have purchased at least 10 cars in my lifetime, and I can easily say that Conley ranks as one of the best

My vehicle was service while i was out of the Country. We communicated via iphone. I was told the amount due was $1968.23. I asked the tech what was Conley preference credit card or Debit and he said "there is no preferece". He did not specify that was a service charge using the credit card. When my Statement arrived i noticed that there was an extra $59.04 added to my original bill. The car was picked up by my neighbor with a a tire almost flat. He said that the area where the car was parked there was a lot of construction debris. I went back to have the tire fixed and was charged another $50.00 I told the tech my side of the story and asked him for a break on the tire repair. He refused to do anything. I was plannig on trading my 2 GMC vehicles soon but after this bad experience I will be looking someplace else.

Amazing experience all around. Honest and

My appointment to have a fuel pump power module replaced on GMC warranty went down on time with frequent service progress reports from my service advisor, who was very courteous and effective. Another positive Conley GMC service visit!! Thank you, Conley!

Everyone I encountered was great!

Jeff and Kyle are hands down the best guys I have ever bought vehicles from, My last 2 where from Conley and I hope they are not planning on going anywhere. I will be back in 2 years or less. Thanks again guys,

everything was great

Got Oil and Filter change im my 2025 Silverado. Oil percentage was not reset.

I took my 2019 GMC Sierra 1500 to Conley for what I thought would be a straightforward, non-event appointment. I asked for an oil change, tire rotation, 1 tire pressure monitor replacement and to see why my check engine light was on. From the first encounter with the Service Coordinator (SC), I felt like all he was talking about was a variety of items that I was not there for like my warranty was getting ready to expire which he started to rattle off a list of items he suggested. Again, nothing that I came to Conley for. After some discussion, the SC ran a quick diagnosis with his hand-held analyzer and told me that there was a code that was related to a bad fuel control module which made sense to me as I told the SC in our initial conversation that the truck sometime hesitated during acceleration. The SC started with what sounded like a pre rehearsed pitch about how he couldn’t be sure it was the fuel control module until his technician had a chance to take a deeper dive which he told me could take anywhere from a couple of hours or even more which would require me to leave me truck at least overnight. They took my truck back and the waiting began. After an hour or so another SC came out with a long list of things he wanted to talk to me about. He rambled on about the list of items the service technician had emailed me. I opened the email and there was a list of about 10 items like cabin air filter change, coolant flush, rear differential flush, etc. NONE of the items I asked for. After I told the SC no thank you for the list of non-requested items, he told me that it was a bad fuel control module and I had one bad tire pressure monitor. He then informed me that neither of the parts we available and would have to be special ordered with no expected delivery date. When I asked how much the fuel control module would be he told me it would be around $900-$1000 to change the fuel control module. I asked how long it would be to get the fuel control module he went into another pre-canned speech about how hard the module was to get from GM and the request for one would be put into a lottery and we’d basically get one when GM felt like sending. I asked how long the module would take to change and he gave me a 3.90-hour labor estimate. When we got to the tire pressure monitor, he went on and on about we should change all four due to the age of my truck and he quoted me a price of $135 per sensor for the part alone. The SC said he would let me know when the truck was ready and the waiting continued. While I was waiting my curiosity grew on why everything was so expensive and took so long. I did some research on the internet and saw that the fuel control module (original OEM parts) was readily available from numerous suppliers (Rock Auto, Partsgeek, GM Parts Store, Summit Racing to name a few) with prices ranging from $67 - $108. I also researched the procedure to change the module. I was shocked to see that the module is located above the spare tire, was held in my 3 bolts and had one plug. The average time I saw that it took people to change was less than 20 minutes. The only other step was that the module had to be programmed but that took less than 5 minutes. I took a quick look at the tire pressure sensor that I was quoted a price of $ 135 per unit to purchase from Conley (not counting installation). I saw the same OEM part online for under $45 on average. I wasted three hours of my life at Conley and have not felt this lied to, ignored in my request and all around cheated. Because of this encounter I am now looking for a reputable, honest, competent repair facility to get the repairs I need so I can sell my GMC truck and never deal with this company again.

I was charge for a part that they said was missing the only way it could be missing is if they loss it scents they are the only ones who change my oil scents I bought the new SUV from Conley.

Excellent experience.

Service done timely. Professionalism not what use to.

Sandy is great

Had oil change and tire rotation, told advisor on my dash display shows right front tire has been losing air very slowly. Nothing found in front tire, but nail found in rear tire which they patched. Didn’t understand why tire sensors indicated front as problem but was told last rotation location of tires wasn’t reset to show correct location of sensors since this tire was originally front.

Very friendly, very professional and they get the oil change and everything very quickly

Helped diagnose a transmission issue. Recommended other services not done by prior owner. Thorough work and quality service.

Great. My appointment did not confirm online and tbe gentleman who helped me was great!

The staff was super friendly and helpful. James the service manager was extremely knowledgeable and immediately answered my questions and know exactly how to resolve the issue with my truck. Chris my service advisor was so polite and helpful.

The team at Conley GMC was amazing. My sales representative, Andrew, did a phenomenal job and quickly located the exact truck I was looking for. I will absolutely be recommending Conley GMC and Andrew to everyone I know.

My service advisor was very helpful.

Service department was polite, punctual, conscientious and knowledgeable!

The estimate for a lamp replacement on my 2025 Acadia which I bought at Conley's was 600.00 more than an estimate in Painsville, Ohio. The part could not be sent in time to be replaced there and I needed to return to Florida. This was at a GMC certified dealership. Why such a difference? The service person said different dealership and policies. I will need to find other options. I used Conley's for service on my previous Acadia in the past. Disappointed with estimate and explanation.

Everyone we encountered was great! James H our salesman was very personable and knowledgable about the products he sells. Josh who handled all of the paperwork and financing made sure we got a great rate and moved through paperwork process efficiently. We got a great deal on our new vehicle and would highly recommend this dealership.

Great

Great service and follow up with any concerns we had.

Tienen un mal servicio

Very helpful and friendly.

VALARIE WAS EXCELLENT IN HELPING ME GET MICHIGAN TAGS. VERY HELPFUL AND MANY THANKS TO HER. T. BREWSTER

Best dealer in the south !!

We dealth with Brandon. He was wonderful. We really appreciated how he went out of the way to help us. And he was so pleasznt. The only problem I had with that day was the expense--didn't expect all that, but it's good to know the car is pretty up-to-date onnecessary maintenance now.

You had my car 24 days and looked like you gave up on fixing it

Kevin made everything simple and straight forward. Most times it feels like the salesman and finance personnel are playing games with you. Definitely felt like family here. Kevin, Kyle, Cara, and Josh are top notch at their jobs. Thank you!

Very courteous and kind. Chris my service advisor was stayed after hour to answer questions and make sure my truck was 100 percent fixed. So professional. I trust him with all my future concerns. He is amazing.

There was no communication between Conoly Buick service team as to what was going on with my SUV and myself. They had my car for two days and never called me back .

The purpose was the propulsion test for my 2024 Yukon. It was completed in a day and a half and returned to me.

Chaotic setting for interactions with Service advisors with technicians coming in and distracting the advisors. Almost impossible to get an update on the status of vehicle when calling in to see if it is ready. Don't plan on coming back for service or my next vehicle purchase - doesn't seem like anyone there is interested in dealing with customers

Lynn and staff very personable and professional! Kate and Krysta making appointments are great!

Made appointment the previous week arrived on time,@ 1115 AM they were very busy. They were unable to provide a ride since I had another business appointment at 3pm I had to wait almost 3 hours, but they were able to fix the issue and had the parts on hand.

Service appointment was to take care of two regular service issues, repair GPS issue, and attack a finicky rattle. The rattle is very selective and really needs to be created for someone to try to fix. Brought the car in on Tuesday, but was not able to connect with someone until Friday to try to demonstrate the rattle. I would have liked to demonstrate the noise earlier in the week. With the work that the shop did, the rattle returned. I will need to set up another appointment to continue the attempt to determine the source of the noise and repair.

James was great listening and understanding my concerns. Well done!

my service tech was great. had to keep my car for a recall and fix an oil leak. he arranged transportation for me, I would highly recommend Conely for sales snd service,

Mike was great . We’ve been talking i was finally able to get in . Mike went all out looking for the best deals for me as i am a first time buyer at only 19. Treated me like family the moment i walked in and let me walk away with a brand new 2025 gmc sierra right before the holidays . Would recommend to anyone out there best dealership in town !

Lyn Brown is always great and takes care of our vehicle needs. Great person to work with!

Kevin and Bobby were prompt, knowledgeable and helpful! I got there after inquiring on the car, they quickly gave me a rundown and I was out of there in no time. Everyone at the dealership was so kind too which made the experience that much better. Highly recommend!!!!

I just purchased a new Yukon Denali Ultimate from Conley. Cody Galloway who took great care of me handled everything from the original build order to the delievery. He was very accomodating, professional and efficient as well as was able to make some last minute changes to the order for me. Very pleased with Cody and all the staff at Conley!

N/A

Jay Berman was very knowledgeable and super helpful. He made the entire process easy from start to finish.

The dealership did a great job of repairing the issue and other diagnosed issues under our extended warranty. The only reason I am not giving 5 stars is because I called in during normal business hours a number of times only to reach a voicemail, which became frustrating, as we were on vacation and ended up having to extend our stay to accommodate for the time it took to make the repairs.

I'm happy to say that my experience with Conley Buick was very professional and stress free. My salesperson, Angel Rodriguez was a pleasure to work with. He worked with me through the negotiation process and was willing to listen to what I wanted in regards to my trade-in and what I was willing to pay for the new Buick Envista. He did not hesitate to present my offer to management. In the end I feel like I received a very fair deal. In addition Angel has been very helpful and professional in after the sale assistance. I would not hesitate use Conley Buick again in the future.

It wasn’t a long wait.

Good job

On time. Performed scheduled service 👍

Very friendly and service was on time

They fixed everything in a timely manner and keep me informed as to what they where doing to fix the problem

Lyn Brown was our consultant who was excellent in keeping us informed about our car. The repair was completed in a very quick and timely manner and we haven’t had any reoccurrence since. Thanks to all the technicians and service staff for an excellent and smooth process.

Very professional. In and out with no issues

Great service.

Quick, fast and efficient! Recall and tire rotation in an hour

Excellent. Pleasant, informative, professional, attentive. Michael went above and beyond his job. Michael made himself available on his day off and accepted multiple phone calls.

Kept my car for five days with no car.. lied about me declining a service I wasn’t told about- out in a new battery and apparently didn’t check if it was working- car broke down on the way home as I lost all power and left me stranded for four hours awaiting now.

These folks went above and beyond for us! Richie greeted us on December 23rd and I had my heart set on a certain color car. The car I had researched wasn’t available in that color but we found a different car in approximately the same color. Yes it was an impulse purchase but we thought this car was great. However…we both decided we felt like we were driving a van and got back in touch with Richie. Three weeks after our first purchase we were back….and though I didn’t get the color I wanted, I got my second choice AND the exact vehicle we wanted in the first place. These folks could have really taken advantage of us, but everyone was fair and friendly. We even talked with a gentleman who was interested in buying the car that we’d just traded in. This is a great dealership and if anyone chooses to go, ASK FOR RICHIE!

I was on for an oil change and tire rotation. I really enjoyed the vedio that the tech took! We also enjoyed a cup of tea and a treat. Thank you

Good experience.

Service rep was responsive and helpful

I have been having our Buick serviced at Conley for a number of years. I generally am very satisfied with the quality of the service mechanics, however getting checked in when arriving for the scheduled appointment and checked out after it has been completed has been an issue. The last appointment took approximately 30 minutes after my car was brought out of the shop and parked and then only when I approached the attendant and inquired why it was taking so long to check me out.

Very quick and friendly

The whole process was easy and very low pressure. The lifetime warranty is unmatched and gave me a lot of comfort in making my decision to buy my truck from Conley.

All very good. Timely & professional.

Quick and professional service.

Great experience

One of the best buying experiences I have ever had!! A +++

Had oil changed, tires rotated, engine filter changed and wiper blades changed. I washed car this morning and wiper blade fell off. It was not secured correcly. Also, tire valve covers missing. All fluids were not checked or filled. Disapointed in overall service.

Overall good, took about 40 minutes longer than estimated. Having some issues with the tire pressure sensor now after the tire rotation. Will have to do a follow up visit which is a bit annoying.

you did fine.

The Conley service dept did a great job of completing my first oil change / tire rotation on my 2025 GMC 3500 Denali Ultimate and resolved a recall issue. The vehicle service they sent me was a great addition to their service!

The advisors are very helpful unfortunately, I believe the place is a little dusty when I picked up my car was dirtier than when I dropped it off maybe washing the vehicles before they give it back would be a good idea

The warranty repair on my truck went as expected. Thank You for replacing the broken grab handle and ordering the bed cover box.

The service manager was very attentive to me and my vehicle. He knew exactly what I needed and immediately moved my Yukon to the maintenance bay. Complete and accurate service was provided.

Brandon had us in and out very quickly. He was informative and pleasant Brandon is incredible and deserves praise.

Very professional and kept me informed every step of the wa

You found the vehicle we wanted Dennis did a great job

Easy check in. Comfortable waiting area. Timely service and friendly staff

This is my first experience with Conley's Services Division, and I was very impressed with the not only the service I received, but the service personnel. Lynn was my service advisor and was very professional and courteous. I had the opportunity to meet Juan, as I understand is the chief, and he too was very courteous, explaining to me the vehicle warranty and the service options. Kudos to both of these gentlemen. They've done a lot to win my confidence in Conley's service department.

Was told about a problem with coolant system but was told that I could wait until next oil change to get it changed.

Everything should have been cleaned before you left dealership in the first place. Thank you to Nick and James for following through!

good

Easy appointment, fast appointment and great service.

Our salesman was very pleasant and not pushy which is what I love. And when we went to speak with the financial planner advisor he was very helpful very pleasant and extremely nice to work with

Knowledgeable, Courteous, and Friendly

Conley GMC was very good to work with and James was our salesman and answered all are questions

Angel Rodriguez is awesome to deal with :)

The advisor was great. Work was completed as expected. The only suggestion I would make is to include a complementary car wash with the service. I paid over $1200 for the maintenance. A car wash would have been nice!

I like how the advisor take good care if you when you come in for service Anthony was great with helping me on my oil change today

Lady that checked me in was very nice and helpful. Really like the video too

The customer service was excellent.

Your dealership has a serious problem with the quality and quantity control in your service department. While I appreciate your consideration with the cost of the battery replacement in my vehicle and Lyn, the service advisor’s, assistance, I again was disappointed in the quality of work done. When I picked up my vehicle, I raised the hood to do a quick check and found that the battery hold down bracket had not been reinstalled. Looking around the area, I found the bracket and mounting bolts in the channel below my windshield wipers. This is the second time I found that parts had not been reinstalled after your dealership serviced my vehicle. On the visit before this one, the oil cap had been left off my engine after the oil change. I found it sitting in clear view in the additional battery tray. During both instances, I talked with your service manager. While I cannot confirm others are experiencing these issues but odds are that they are. I truly hope you can correct these recurring issues in the quality of the service your dealership provides. Feel free to call me if you have further questions. Lee A. Thompson 410-322-8888

Couteous and fast

The repair was done as requested. Reasonable waiting time for service. Prices are really high, but I guess it is because I go to dealership, not to the small store/shop. I hope quality of the service will not go down.

They got my vehicle in on time and out even before the promised time. Super friendly and easy.

The sales staff at Conley made my purchase easy and stress free. Angel Rodriguez my sales man was very informative and knowledgeable, he was able to make our choice much smoother.

Excellent service experience at Conley Buick GMC. Professional staff, clear communication, and quality work completed as promised. No surprises, no runaround—just solid service. Highly recommend.

Communication with customer as the work is being completed would be helpful.

I felt that everyone there was doing everything they could to make a deal that I was happy with.

Everything went well.

Rod and Bobby took great care of us. Very Happy with the service and our New Yukon.

Service was great, Quick and easy and the communication from my service advisor was top notch.

Everything was fine, courteous helpful.. all good! Please hang up a sign stating “ Pay Here” when picking up your vehicle. Thank you.

Took car in without appt as a walk in. Thrilled they were able to do this. They found things that I wasn’t aware of. Love the coupons to help keep my car at its best & offset the costs. Friendly team

Arrived at 11:00 for an 11:20 appt. Shown to the waiting area by Chris who signed me in. Had two items that needed to be worked on, both covered under warranty. After 3 hours, Chris comes to see me to inform me that I need all this other diagnostics, battery change stuff that would not be covered under warranty. When I said how can that be, my car has only 29000 miles on it. He pointed to the paperwork and said” look at the year of the vehicle. Things go bad with age” . He began totaling up the cost which was going to come to $534.00. Being there with no one to ask about this, I initially said okay and Chris left. After he left other people in the waiting area said that is not true. He is trying to scam you into getting more work done. So I ran to find Chris to tell him I can’t afford to have that done so don’t do it. His attitude changed towards me completely. He became very cold . An hour later I went out to see what was happening with my car and he said in a very nasty tone , “they’re still working on it. These things take time”. None of which was true. After another hour, I went back out and spoke to another staff member, a woman, and told her about Chris’s attitude and she had another person go check on my car and sure enough it had been ready and it was brought out front. At that time I had been there for 5 hours. I did not want to check out with Chris but the woman said he wanted to apologize for his behavior. While checking out He couldn’t even get my paperwork figured out. Used his reason for being so rude was because he was so busy. It was a terrible experience and I hope never to go back there for service. FYI, Chris was a big , bald man wearing a boot on his leg.

I didn’t expect to be buying a car that day just repairing the one I had. I walked around the lot waiting for my husband to pick me up and kept going back to the terrain. He looked at it and agreed it was time to move up and off we went. Blake offered to help us and he got us an amazing deal. I couldn’t ask for a better salesman. It was so nice to have somebody looking out for our best interest. Thank you.

Your phone system sucks For two days approx 10-12 phone calls made I could not reach a service representative

I would like to formally recognize Jose and Service Manager Nick for the exceptional customer service they provided during my recent visit. From the moment I arrived, I was treated as a priority. Jose was attentive to my concerns regarding my vehicle, professional in his communication, and especially pleasant to work with—particularly during an early morning appointment. His approach immediately set a positive tone for the visit. Service Manager Nick also stood out. He proactively checked in to ensure everything was going well and brought a genuinely positive, engaging attitude to the interaction. What impressed me most was observing that the same level of professionalism and attentiveness was extended to the customers who arrived after me. It was clear that this standard of service is consistent and part of their everyday approach. Both individuals represent the company exceptionally well and deserve acknowledgment for their efforts.

The staff kept me up to date on everything. Great experience with the team.

Super Courteous!!

I like it there. Really good people, doing really good work!

Service was performed on time

Didn’t have to wait too long for oul & cabin air filter change. My only complaint is I would think when they rotate the tires they would also check the tire pressure on all 4 tires. They were all at 32 and one at 31 should be 35 psi. Otherwise the work was fine!

Great service and on time!

Great experience. Easy to deal with staff, especially Kevin. He explained everything and made us want to buy your car. Very pleased.

I was contacted January 15th about the tire jack recall, made and confirmed an appointment on January 16th for Jan 28th @ 10:15am. Showed up, checked in, went to the waiting room and I was called 20 minutes later and told that the part wasn't in... not good.

Excellent customer service, quick process and went out of your way to find me the right vehicle.

The communication was superb

Good experience. Service center was very professional and courteous.

The service desk people were polite and helpful.

Wonderful experience. Jenny came to me and started the process of getting my car ready for my oil change, tire rotation. Jenny was great through the whole process.

Brought my truck in for routine servicing and tire rotation. Service was done quickly and the service personnel were extremely polite, professional and informative. When I got home I noticed that they never reset the T.P.S. System. This caused the information screen on my dashboard to report the wrong tire pressures. I brought the truck back and they reset the system properly. My only issue is that for MY inconvenience of having to bring my truck in AGAIN for their mistake, I should have been given at least a small token discount on future services or parts. That would have been the “right” thing to do. All that I got was a “sorry”.

They were very professional and told me what I was do for service on my car.

Great Experience! My sales rep, James Houser Jr, was excellent and made the entire process extremely smooth. There was no pressure, absolutely wonderful!!

Outstanding experience purchasing my 2026 GMC 2500. From start to finish, the process was smooth, easy, and very professional. Angel was an exceptional sales agent who made the buying experience enjoyable and stress-free. Josh in finance was clear, efficient, and professional, making everything simple to understand. I couldn’t ask for a better experience.

Quality, competent, friendly service.

They got my car in right away and fixed the issues promptly. I had appointments so they coordinated a rental for me. My car was ready quicker than expected.

Went smooth

Everything was fine but things can always be improved

Sales representative Dennis was excellent

The clerk was friendly knowledgeable and fast. I thought I was going to be there for a long time for my oil change with no appointment but it was very fast.

James, was the service advisor that helped me and he was very kind, a great communicator, and I felt he really cared about solving my problem.

Was a little disappointed after I dropped my vehicle off and came back to pick it up to find that the tail in the tire was not repaired. The person who checked me in, got it confused with another vehicle. I don’t fault her because I think she was new and getting the hang of things.

My experience with the service team was great

People is nicer, but they took forever to have mi extended warranty approved, they had my truck for over a month and I had nothing to drive

Great experience friendly service advisors and done right the first time as always!

In and out in a reasonable amount of time. Good service as usual.

The service advisor was excellent and the work was done very well. HOWEVER, I paid $100,000 for my truck from Conley Buick and this service amount was over $2300. Yet, Conely wanted to charge me a credit card service fee of 3% for the privilege of using my credit card! How greedy could Conley Buick GMC be??? Additionally, if Conley is paying 3% for their credit card processing they need to renegotiate with their processing company.

Nice front desk workers.

Great experience JJ Parsons took great care of me and did everything he said he would which is rare at dealerships now a days. Very happy that’s why I have bought multiple vehicles from them.

Was disappointed that yall didn’t top off my DEF. Also told her to use my GM points but charge the full amount to my card

Quick and friendly service! Thanks!

I needed a tire which you didn't have so they ordered it. I appreciated they got the tire early the next day. I am a GMF employee and we spend most of our day on the road so getting the vehicle back asap was important.

Cody Galloway is incredible. Searched for the vehicle we were looking for and worked diligently to work out the best price. I highly recommend Cody and Conley GM Buick

Everything went timely and smoothly. Pleasant oil change and tire rotation experience.

Went to service for an oil change. Jenny met me at my vehicle, introduced herself and handled the paperwork. Very smooth process.

Efficient and professional!

Service was fine, but labor costs were too high!

BEST SERVICE IN THE SOUTH

I have no complaints! I only dealt with Sandy and I found her very personable and pleasant. She was thorough and knowledgeable. We will most definitely use you folks any time we are in Bradenton. Thank you.

James at check in was amazing. Extremely helpful and solved a problem I have been having for several years.

Not the best visit with staff shortage

Friendly and fast

Everything was great the service was very good except that the oil live was not reset once the job was finished on the onboard computer system. I did that myself!

Friendly& professional , competent

Great service.

Excellent professional friendly service.

When everything was looking very doubtful for me Jeff and the finance team along side with Gary they all helped me out of a pickle and made things happen.

Every time we go, we always get excellent service.

James in service is great and has always been helpful

Provided a rental car to accommodate the fact the wheel repair process would take a while

Service performed as stated, on-time with no problems.

On time with friendly staff

I had a fantastic experience at Conley GMC! From start to finish, the entire process was incredibly easy and efficient. I want to give a special shout-out to James, who was a pleasure to work with. He made sure everything went smoothly without any of the high-pressure sales tactics you often find at other dealerships. I really appreciated the transparency and the straightforward approach. I walked away with a great price and received top-notch service throughout. If you're looking for a stress-free truck-buying experience, I highly recommend seeing James at Conley GMC!

My experience was great .

Great.

My problem with 2025 GMC Denali Ultra not resolved after 2 visits of 2 days each.

Logan was very helpful.

No waiting. Service writer was personable, patient, and accommodating. All work was performed as per maintenance contract I purchased at time of vehicle purchase. This is the third vehicle I have purchased from Conley, and I continue to be pleased.

I had a great experience. Jeff worked up a quote & emailed it to me within a few hours. I came in a few days later for a test drive & purchased a GMC Terrain. Angel took great care of me as did finance!

The service department is amazing! The service manager, Nick, is extraordinary

Nice Friendly staff the process was best ever

Richie Averill worked hard to get me the best deal

Great!

I love GMC Conley because whenever I have a issue they get right on it and have my car ready in a timely manner.

Great impression for visiting this Dealership for the 1st time (we travel 6 mos a year from Canada); smaller facility but really do a great job with their limited space. I was there only for service of our 2025 GMC 3500; I had an appointment and intended on waiting at the store (they have a shuttle, but an 8 mile limit from the store; seems fair). My service advisor was fairly new but did an outstanding job for me. I relaxed in the waiting area, comfortable btw...; my "Checkout" was perfect with a rundown of services rendered, and was thanked for visiting... really nice people/ employees that I encountered. What REALLY stood out, was a couple of day ago I receive a video of my truck being serviced by the Tech! it was amazing; first time for this and no other store I have been to offered such service! (it clearly showed my filters were dirty, my tires and brake were great....! I am going to share this with others on a "google review" thank you Conley GMC/ Buick

I had a great experience dropping my new car off with Jose and I received communication from him when it was ready but it was unnecessary I had to wait about 30 min to pick up my car with my child as you only had only 2 reps there at 5 pm and I had to approach them to ask how to get my car after waiting for 10 minutes. Nobody seemed to care to help me. I think you need to do better in that area.

I was on vacation in Bradenton when check engine light come on, I did have a few issues with my leased 2023 GMC Terrain prior to this. It stalled maybe once a month for a few months but did not realize I had a fuel module recall. Your people took great care of me, I turned the car in for diagnostics and had a rental car within 45 minutes, so it did save a day of my vacation. I was able to pick it up the next day by 1230. This was for a widowed, 71 year old women, travelling solo on vacation. I felt very safe and confident in the work you did and how quickly I got it back since I was leaving in a few days. Thank you to the wonderful women and men at Conley GMC.

Fast and courtious staff

Friendly and pretty wick in and out

Sandy was awesome!!! Great customer service however the gentleman on the other side of the bay are horrible and very disrespectful to include lazy, as a dealership you should be ashamed!

We had a great experience purchasing a 2026 Buick Enclave.

Friendly service personnel

I was immediately welcomed and received timely, professional assistance "checking in," and the service took only half the time that I was originally informed it would take. The counter setup in the waiting room was appreciated, so that I could work while I waited.

Jay is great!

Salesman Jeff Wells was very helpful and was able to get the deal I requested. The rest of the experience was also smooth and helpful.

I was not expecting to buy a vehicle that day. But Angel and the sales team made it so easy and smooth. I bought one. I think I’m on my 12th new vehicle from a dealership. This was the smoothest and easiest purchase yet. I’m also a salesman and pretty hard on people that are trying to sell something to me and I have to say that Angel is top-notch. You’ve got a great guy selling cars for you.

Bad took my car there for a Diag car was miss diagnose and was told wrong information ended up spending 3,000$ on something that did not need preform at the time of repairs because after repairs was complete had the same issue again and ended up having a bad battery car battery was never tested correctly which had the tech skip over the very first test to do and right on to all the other issues the bad battery was causing

They very Professional and very kind

Everyone at Conley GMC (especially Jeff) was so professional and courteous and made my purchase of a Fab GMC Canyon Denali so stress free.👍👍👍

Cannot Say Enough About our experience with Your Employees Angel Was a man of his word and delivered the Vehicle that we requested promptly and also his Communication was Flawless Cara was Extremely Knowledgeable and gave us a THOROUGH Lesson on the Vehicles Capabilities and the Computer System Don and I cannot say enough about your Business and we will certainly be passing along our Positive Experience to all of our neighbors Thank You Again

Angel was very knowledgeable and made the experience pleasurable. I would highly recommend him to all my friends and neighbors.